Illuminations in Rockville Centre, NY Open now

Reviews about Illuminations

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  May 29, 2020, by Andrew Weber
  I was looking for a replacement light fixture for my bedroom fan. My Wife had purchased the fan 4 years prior in the Home Depot. I figured the fan would not be in production any longer so I didn't bother to initially go there. I took the broken light fixture to Illuminations to see if they had it in stock. They showed me several comparisons that looked close but were not the same fixture. I decided to purchase the closest fit and went home. The woman who helped me was pleasant. When I placed the light fixture back in my bedroom fan; It looked to large and out of place. My Wife was unhappy. I decided at that point to take a try at the Home Depot. ( What do I have to lose...) I was pleasantly surprised to see the EXACT light fixture in the isle. What was really surprising was the VAST difference in price. The light fixture in Illuminations before tax was $29 dollars. The same style fixture in Home Depot which was the correct size for my fan retailed for $9:47. Illuminations was over 300 percent higher for the same product. I went back the next day (less then 24 hours) and was told no refunds only store credit after I told the sales person what happened. This was not a special order and the sales person knew that it wasn't the right fit. One would assume that under these circumstance a refund would be warranted. So now I am held hostage to buy other lighting solutions at this store that clearly has many products way over priced. My advice is do your home work before purchasing anything from this store. Buyer beware....